Three Manuals & User Guides

Three is a leading telecommunications and internet service provider, operating comprehensive 4G and 5G networks across the United Kingdom and Ireland. As a subsidiary of CK Hutchison Holdings, the brand connects millions of customers with reliable voice, text, and data services. Three specializes in mobile connectivity but also offers a robust range of home and business broadband solutions, including plug-and-play 5G hubs and outdoor routers that eliminate the need for fixed landlines.

Beyond standard mobile plans, Three provides mobile broadband devices, tablets, and smart accessories tailored for modern digital life. Their product lineup includes advanced routers like the Zyxel 5G Hub and various MiFi devices, supported by flexible pay-as-you-go and contract options. The company is committed to expanding network coverage and supporting users with accessible customer service and device support.

• How do I check my data usage on Three?

  You can check your data usage by logging into your My3 account online or using the Three mobile app. You can also contact customer support if you cannot access these digital tools.

• What should I do if my Three broadband is not connecting?

  Try restarting your router or modem first. Ensure all cables are securely connected and that the device is positioned in an area with good signal coverage. If issues persist, refer to the device manual or contact support.

• How can I contact Three customer services?

  You can contact Three via Live Chat on their website (often available 24/7 or extended hours) or by calling 333 from a Three phone. From other phones, dial 0333 338 1012.

• Does Three offer 5G broadband for homes?

  Yes, Three offers 5G broadband plans using dedicated indoor or outdoor hubs (such as the Zyxel 5G Hub) that connect to the mobile network instead of using a traditional landline.