ELRO DV477IP3 IP WiFi Video Intercom System User Manual

1. Uvod

The ELRO DV477IP3 is an advanced IP WiFi Video Intercom System designed for properties accommodating three separate families or apartments with a single main entrance. This system allows residents to see, speak to, and grant access to visitors, whether they are at home or away, using the included 7-inch color monitors or the ELRO Intercom mobile application.

Key features include two-way communication, ELRO Color Night Vision technology for clear images in low light, and a robust, vandal-resistant outdoor unit. This manual provides detailed instructions for installation, operation, and maintenance to ensure optimal performance of your intercom system.

Image 1.1: The ELRO DV477IP3 system, featuring the outdoor unit, three indoor monitors, and a smartphone displaying the app interface.

2. Vsebina paketa

Pred začetkom namestitve preverite, ali so v paketu prisotne vse spodaj navedene komponente:

• 1x Outdoor Doorbell Unit (waterproof, with 3 call buttons and rain cover)
• 3x Indoor Monitor (7-inch color screen)
• 3x Monitor Mounting Bracket
• 3x 15-metrski 4-žilni kabel
• 3x napajalnik
• Pritrdilni material (vijaki, stenski vložki)
• Uporabniški priročnik (ta dokument)

3. Nastavitev in namestitev

The installation process for the ELRO DV477IP3 system is designed to be straightforward. Follow these steps carefully:

3.1 Namestitev zunanje enote

1. Izberite lokacijo: Select a suitable location on your exterior wall for the outdoor unit. The recommended mounting height is between 1.35 and 1.70 meters from the ground. Ensure it is protected from direct heavy rain, ideally under an overhang or with the provided rain cover.
2. Montažni nosilec: Securely attach the outdoor unit's mounting bracket to the wall using the provided screws and wall plugs.
3. Ožičenje: Connect the 4-wire cable from the outdoor unit to the designated terminals on the indoor monitor. Ensure correct polarity as indicated in the detailed wiring diagram in the printed manual.
4. Priložite enoto: Mount the outdoor doorbell unit onto its bracket. Ensure it is firmly secured.

3.2 Namestitev notranjega monitorja

1. Izberite lokacijo: Select a convenient indoor location for each of the three monitors.
2. Montažni nosilec: Attach each monitor's mounting bracket to the wall using the provided hardware.
3. Povežite ožičenje: Connect the 4-wire cable from the outdoor unit to the corresponding terminals on each indoor monitor.
4. Napajalni priključek: Connect the power adapter to each indoor monitor and plug it into a standard electrical outlet.
5. Attach Monitor: Carefully mount each indoor monitor onto its bracket.

3.3 App Connection (ELRO Intercom App)

1. Prenesite aplikacijo: Download the "ELRO Intercom" app from the App Store (iOS) or Google Play Store (Android).
2. Povežite se z WiFi: Ensure your indoor monitor is connected to your home WiFi network. Refer to the monitor's on-screen menu for WiFi setup instructions.
3. Seznani napravo: Open the ELRO Intercom app and follow the on-screen instructions to pair your intercom system. This typically involves scanning a QR code displayed on the monitor or entering a device ID.
4. Configure for Each Resident: The app can be configured per door push button/monitor, allowing each resident to receive their specific calls via the app.

4. Navodila za uporabo

4.1 Using the Indoor Monitor

• Sprejem klica: When a visitor presses a doorbell button on the outdoor unit, the indoor monitor will ring and display the visitor's image.
• Dvosmerna komunikacija: Press the 'Talk' button on the monitor to initiate two-way audio communication with the visitor.
• Odpiranje vrat: If connected to a 12V door opener (not included), press the 'Unlock' button on the monitor to open the door.
• Nastavitve monitorja: Access the monitor's menu to adjust settings such as speech volume, ringtone volume, image brightness, and color intensity. You can choose from over 16 different ringtones.

4.2 Uporaba aplikacije ELRO Intercom

The ELRO Intercom app extends the functionality of your system to your smartphone or tablet, allowing remote access and control.

• Daljinsko Viewing: Receive push notifications on your smartphone when a visitor presses the doorbell. View live video feed from the outdoor unit.
• Komunikacija na daljavo: Speak to visitors directly through your smartphone, even when you are not at home, provided your device has an internet connection (WiFi or 4G).
• Zajem fotografij in videa: Capture photos or record short videos of visitors directly from the app and save them to your phone.
• Odpiranje vrat: Remotely unlock a connected 12V door opener via the app.

5. Funkcije nadview

• Multi-Resident Support: Designed for 3 apartments or families with individual call buttons.
• Visokokakovosten zaslon: Three 7-inch color monitors with brushed aluminum casing for a modern design.
• ELRO Color Night Vision: Integrated bright white LEDs on the outdoor unit provide clear, colored images even in low-light conditions.
• Dvosmerni zvok: Facilitates clear communication between visitors and residents.
• Weatherproof Outdoor Unit: Fully metallic, vandal-resistant doorbell unit with a rain cover to protect the camera lens.
• Illuminated Nameplate: The doorbell features an illuminated nameplate that activates when the doorbell is pressed.
• Prilagodljive melodije zvonjenja: Choose from over 16 different melodies for your indoor monitors.
• Integracija aplikacije: Seamless integration with the ELRO Intercom app for remote monitoring and control.

6. Vzdrževanje

• Čiščenje: Regularly clean the camera lens on the outdoor unit and the screens of the indoor monitors with a soft, damp krpo. Izogibajte se abrazivnim čistilom.
• Pregled kabla: Periodically check all wiring connections for any signs of wear or damage. Ensure all connections remain secure.
• Posodobitve programske opreme: Check the ELRO Intercom app or the ELRO website for any available firmware or app updates to ensure optimal performance and security.
• Dežna prevleka: Ensure the rain cover on the outdoor unit is clean and properly positioned to protect the camera.

7. Odpravljanje težav

If you encounter issues with your ELRO DV477IP3 system, please refer to the following common troubleshooting steps:

• No Image/Sound on Monitor:
  • Check all power connections to the indoor monitors.
  • Verify that the 4-wire cable between the outdoor unit and monitors is securely connected and not damaged.
  • Zagotovite, da je monitor vklopljen.
• Težave s povezljivostjo aplikacije:
  • Ensure your indoor monitor is connected to a stable 2.4GHz WiFi network.
  • Verify your smartphone has a stable internet connection (WiFi or mobile data).
  • Restart your home router, the indoor monitor, and your smartphone.
  • Check if the ELRO Intercom app is updated to the latest version.
  • If the issue persists, try re-pairing the device with the app.
• Slaba kakovost slike:
  • Clean the camera lens on the outdoor unit.
  • Adjust brightness and color settings on the indoor monitor.
  • Ensure sufficient lighting for optimal color night vision performance.
• Odklepanje vrat ne deluje:
  • Confirm that a compatible 12V door opener is correctly installed and wired to the system.
  • Check the wiring connections for the door opener.

If these steps do not resolve the issue, please contact ELRO customer support for further assistance.

8. Specifikacije

9. Garancija in podpora

ELRO products are designed for reliability and performance. For information regarding warranty coverage, please refer to the warranty card included in your product packaging or visit the official ELRO website. If you require technical assistance, troubleshooting beyond this manual, or have questions about your product, please contact ELRO customer support. Contact details can typically be found on the ELRO webspletnem mestu ali v dokumentaciji izdelka.

ELRO Customer Support: Prosim obiščite www.elro.eu/en/support for contact information and frequently asked questions.