Xprinter Q200 80mm Thermal POS Receipt Printer User Manual

1. Uvod

The Xprinter Q200 is an 80mm thermal Point-of-Sale (POS) receipt printer designed for commercial applications. It features high-speed printing, an integrated autocutter, and versatile connectivity options including USB and LAN (Ethernet). This manual provides detailed instructions for setting up, operating, maintaining, and troubleshooting your Xprinter Q200 printer.

2. Varnostne informacije

• Ensure the printer is connected to a grounded power outlet with the correct voltage.
• Tiskalnika ne izpostavljajte vodi ali prekomerni vlagi.
• Tiskalnika ne postavljajte na neposredno sončno svetlobo ali v bližino virov toplote.
• Use only the specified power adapter provided with the printer.
• Keep the printer away from dust and debris to prevent damage to internal components.
• Tiskalnika ne poskušajte odpreti ali popraviti sami. Obrnite se na usposobljeno servisno osebje.
• Handle thermal paper carefully; avoid touching the thermal print head immediately after printing as it may be hot.

3. Vsebina paketa

Please check the package contents upon unpacking. If any items are missing or damaged, contact your vendor.

• Xprinter Q200 Thermal Receipt Printer
• Napajalni adapter
• Napajalni kabel
• USB podatkovni kabel
• Thermal Paper Roll (for initial testing)
• Uporabniški priročnik (ta dokument)

4. Izdelek je končanview

4.1 Komponente tiskalnika

Slika 1: Xprinter Q200 Thermal POS Receipt Printer, showing the overall design with the Xprinter logo and power switch on the front.

Slika 2: Spredaj view of the Xprinter Q200, highlighting the power switch and the Xprinter branding.

Slika 3: Vrh view of the Xprinter Q200 with the paper cover open, revealing the thermal paper compartment and the print head mechanism.

4.2 Zadnja plošča in povezljivost

Slika 4: Zadaj view of the Xprinter Q200, displaying the various connectivity ports and the DIP switch configuration table.

The rear panel of the Xprinter Q200 provides the following connection ports:

• Serial Port (DB9): Za serijsko komunikacijo.
• USB Port (Type-B): Za neposredno povezavo z računalnikom.
• LAN vrata (RJ45): Za omrežno povezljivost.
• Cash Drawer Port (RJ11): To connect a cash drawer.
• Vhodna moč: Za priključitev napajalnika.

4.3 Nastavitve stikala DIP

The DIP switches on the rear panel allow for configuration of various printer functions. Refer to the table below for settings:

Opomba: Ensure the printer is powered off before changing DIP switch settings.

5. Nastavitev

5.1 Priključitev napajanja

1. Priključite napajalni kabel na napajalnik.
2. Plug the power adapter's output connector into the power input port on the rear of the printer.
3. Napajalni kabel priključite v ustrezno električno vtičnico.

5.2 Connecting Data Cable

Izberite enega od naslednjih načinov povezave:

• USB povezava: Connect one end of the USB cable to the USB Type-B port on the printer and the other end to an available USB port on your computer.
• LAN (ethernet) povezava: Connect an Ethernet cable to the LAN port on the printer and the other end to your network router or switch.
• Serijska povezava: Connect a serial cable to the DB9 serial port on the printer and the other end to the serial port on your computer.

5.3 Vstavljanje termičnega papirja

1. Press the cover open button (usually located on the side or front of the printer) to open the top cover.
2. Insert the 80mm thermal paper roll into the paper compartment with the printing surface facing upwards.
3. Pull a small amount of paper out past the cutter blade.
4. Zgornji pokrov trdno zaprite, dokler se ne zaskoči.

5.4 Namestitev gonilnika

For USB or Serial connections, a printer driver is typically required. For LAN connections, the printer can often be configured via its IP address. Refer to the driver CD (if included) or the manufacturer's website for the latest drivers and installation instructions compatible with your operating system.

6. Navodila za uporabo

6.1 Vklop/izklop

• To power on the printer, press the power switch located on the front panel to the 'ON' position. The power indicator light will illuminate.
• To power off the printer, press the power switch to the 'OFF' position.

6.2 Indikatorske lučke

The printer typically features indicator lights (e.g., Power, Error, Paper) to show its status:

• Lučka moči: Označuje, da je tiskalnik vklopljen.
• Lučka za napako: Illuminates or flashes to indicate an error condition (e.g., print head overheat, cutter error).
• Svetloba za papir: Illuminates when the paper roll is low or out.

6.3 Tiskanje

Once the printer is connected and drivers are installed (if necessary), you can send print jobs from your POS software or application. The printer will automatically feed the paper and cut the receipt after printing, thanks to its integrated autocutter.

6.4 Samopreizkusni izpis

A self-test print can be used to verify the printer's basic functionality and print quality without needing a computer connection. The exact procedure may vary, but typically involves holding down a feed button while powering on the printer.

7. Vzdrževanje

7.1 Zamenjava papirnega zvitka

When the paper indicator light illuminates or printing becomes faint, it's time to replace the paper roll. Follow the steps in Section 5.3 to load a new 80mm thermal paper roll.

7.2 Čiščenje tiskalne glave

Regular cleaning of the thermal print head helps maintain print quality and extends the printer's lifespan.

1. Izklopite tiskalnik in odklopite napajalni kabel.
2. Odprite zgornji pokrov.
3. Wait for the print head to cool down if the printer has been recently used.
4. Gently wipe the thermal print head with a cotton swab lightly dampz izopropilnim alkoholom.
5. Preden zaprete pokrov in vklopite tiskalnik, pustite, da se tiskalna glava popolnoma posuši.

8. Odpravljanje težav

If you encounter issues with your Xprinter Q200, refer to the following common problems and solutions:

• Brez napajanja: Ensure the power cable is securely connected to the printer and the power outlet. Check the power switch position.
• No Print: Verify that the paper roll is loaded correctly and not empty. Check the data cable connection (USB/LAN/Serial). Ensure the printer driver is installed and selected as the default printer on your computer.
• Zastoj papirja: Turn off the printer, open the top cover, and carefully remove any jammed paper. Close the cover and restart.
• Slaba kakovost tiskanja: Clean the thermal print head as described in Section 7.2. Ensure you are using high-quality thermal paper. Adjust print density via DIP switch SW-3 if necessary.
• Error Light On/Flashing: Refer to the printer's specific error codes (if available in a separate technical manual) or try powering the printer off and on again. If the issue persists, contact support.

9. Specifikacije

10. Garancija in podpora

For warranty information and technical support, please refer to the documentation provided with your purchase or contact your vendor/reseller. You may also visit the official Xprinter website for further assistance and updated resources.