Volcora 80mm Thermal Receipt Printer User Manual

1. Uvod

This manual provides instructions for the installation, operation, and maintenance of your Volcora 80mm Thermal Receipt Printer. This high-speed POS printer features an auto-cutter and offers USB and Ethernet connectivity, making it suitable for various business environments.

2. Varnostne informacije

• Prepričajte se, da je tiskalnik priključen na ozemljeno električno vtičnico.
• Tiskalnika ne izpostavljajte vodi ali prekomerni vlagi.
• Tiskalnika ne postavljajte na neposredno sončno svetlobo ali v bližino virov toplote.
• Uporabljajte samo predpisane role termičnega papirja.
• Do not attempt to open or repair the printer yourself. Contact qualified service personnel.

3. Vsebina paketa

Preverite, ali so v paketu prisotni vsi elementi:

Image: Package contents including the printer, power adapter, paper roller, USB cable, CD, manual, and sample receipt paper.

• Toplotni sprejemni tiskalnik
• Napajalni adapter
• Valj za papir
• USB kabel
• CD (for drivers and software)
• Uporabniški priročnik
• Sample Receipt Paper Roll

4. Izdelek je končanview

4.1. Printer Components and Interfaces

Image: Rear interfaces of the printer, including LAN (A), USB (B), RJ11 cash drawer (C), and Power (D) ports.

Slika: Različno views of the printer, showing indicator lights for Power, Error, Paper, and a Feed button.

The printer features multiple connectivity options and indicator lights for easy status monitoring:

• Vrata LAN: Za povezavo Ethernet.
• Vrata USB: Za neposredno povezavo z računalnikom.
• Pristanišče RJ11: Za priklop predala za denar.
• Napajalni priključek: Za priključitev napajalnika.
• Indikatorske lučke: Power, Error, and Paper status.
• Gumb za dovajanje: To advance paper manually.

5. Nastavitev

5.1. Priključitev tiskalnika

1. Connect the power adapter to the printer's power port and then to a power outlet.
2. Connect the USB cable from the printer to your computer, or connect an Ethernet cable from the printer to your network router/switch.
3. If connecting a cash drawer, use the RJ11 cable to connect it to the printer's cash drawer port.

5.2. Vstavljanje termičnega papirja

Image: Open printer showing the large paper roll capacity and sensors for paper out, cover open, cutter jam, and paper jam.

1. Odprite pokrov tiskalnika s pritiskom na gumb za sprostitev.
2. Insert a new 80mm thermal paper roll into the paper compartment, ensuring the paper feeds from the bottom and the leading edge extends past the cutter.
3. Pokrov tiskalnika trdno zaprite, dokler se ne zaskoči.

5.3. Driver Installation and Software Compatibility

Image: Compatibility matrix indicating supported operating systems (Windows, MacOS, Linux, VirtualCom, Android, RaspberryPi, iOS) for USB, USB+Ethernet, and USB+WiFi interfaces.

Image: List of compatible POS systems (Loyverse, SumUp, Gloria Food, FoodZaps, TabShop POS, POSAPP.vn POS, Olsera POS, KaHero POS) and non-compatible systems (Toast, Ubereats, Grubhub, Doordash, Postmates, Clover, Shopify). Note for Square support is also included.

Install the necessary drivers from the provided CD or download them from the Volcora support website. The printer supports:

• Ethernet vmesnik: Windows, Mac OS, Linux, VirtualCom, Android, RaspberryPi, and iOS.
• USB vmesnik: Windows, Mac OS, Linux, VirtualCom, and Android.

Opomba: This printer does not support Bluetooth or WiFi printing (unless a specific WiFi variant is purchased). For custom applications on iOS and Android via Ethernet, an SDK is required.

POS Software Compatibility:

• Združljivo: Loyverse, SumUp, Gloria Food, FoodZaps, TabShop POS, POSAPP.vn POS, Olsera POS, KaHero POS.
• Ni združljivo: Ubereats, Grubhub, Doordash, Postmates, Clover, Shopify, Toast.
• For Square support, please contact Volcora customer support.

6. Delovanje

6.1. Osnovno tiskanje

Image: Printer in operation, demonstrating fast printing at 260mm/s and the auto-cutter function.

Slika: nprample of a high-resolution receipt printout (576 dots/line).

Once connected and drivers are installed, send print commands from your POS software or application. The printer will automatically print and cut receipts at a speed of up to 260mm/s.

6.2. Namestitev stenskega nosilca

Image: The printer can be used as a desktop unit with non-slip rubber feet or wall-mounted using the two hanging holes at the bottom.

The printer includes two hanging holes at the bottom for wall mounting. Securely attach the printer to a wall using appropriate hardware (not included) to save counter space, especially in kitchen environments.

7. Vzdrževanje

7.1. Čiščenje tiskalnika

• Regularly clean the exterior of the printer with a soft, dry cloth.
• To clean the thermal print head, use an alcohol swab or a specialized thermal printer cleaning pen. Ensure the printer is off and cooled down before cleaning.

7.2. Thermal Print Head Care

The thermal print head is a critical component. Proper maintenance is essential to prevent faded text and ensure print quality. Clean the print head regularly, especially after changing paper rolls or if print quality degrades.

7.3. Zamenjava papirnega zvitka

Replace the thermal paper roll when the paper-out indicator lights up or when the end of the roll is near. Follow the paper loading instructions in Section 5.2.

8. Odpravljanje težav

8.1. Pogoste težave in rešitve

8.2. Indikatorji napak

Refer to the indicator lights on the printer for status:

• Lučka moči: Označuje stanje napajanja.
• Svetloba za papir: Indicates paper-out or paper jam.
• Lučka za napako: Indicates a general error. Consult the manual or support for specific error codes if available.

9. Specifikacije

10. Garancija in podpora

10.1. Informacije o garanciji

All Volcora products are backed by a limited lifetime warranty. Please retain your proof of purchase for warranty claims.

10.2. Podpora strankam

For assistance with setup, connection, compatibility, or any other product-related issues, please contact Volcora customer support. Our team is based in the United States and ready to help.

Podpora Webspletno mesto: volcora.com/pages/support-center